Effective Date: [June 22, 2026] Last Updated: [August 11, 2026]
These Terms of Service ("Terms") govern your access to and use of the website located at reviews.vanguardlabs.co (the "Site") and the related review-collection and reputation-management services (the "Services") provided by [Legal Business Name] ("we," "us," or "our"), based in the Las Vegas, Nevada area.
By accessing or using the Site or Services, you agree to be bound by these Terms and by our [Privacy Policy], which is incorporated here by reference. If you do not agree, do not use the Site or Services.
1. Description of the Services
We provide review-collection and reputation-management tools on behalf of local businesses (our "Business Clients"). Through the Services, you may be invited to submit feedback or reviews about a business you've interacted with, and that feedback may be displayed, routed to the business, or directed to public review platforms.
We may modify, suspend, or discontinue any part of the Services at any time without liability.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent that you meet this requirement and that you have the authority to agree to these Terms.
3. Your Reviews and Content
a. Responsibility
You are solely responsible for any review, rating, comment, photo, or other material you submit ("User Content"). You agree that your User Content will be truthful, based on your genuine experience, and not misleading.
b. License to Us
By submitting User Content, you grant us and the relevant Business Client a non-exclusive, worldwide, royalty-free, perpetual, and sublicensable license to use, reproduce, display, distribute, and publish that content in connection with the Services and the promotion of the business, consistent with our [Privacy Policy].
c. Prohibited Content
You agree not to submit User Content that:
Is false, fraudulent, or not based on a real experience;
Was created in exchange for compensation in a way that violates applicable law or platform rules (including FTC endorsement guidelines);
Is defamatory, harassing, threatening, obscene, or hateful;
Infringes anyone's intellectual property, privacy, or other rights;
Contains malware, spam, or unauthorized advertising;
Violates any applicable law or the terms of any third-party review platform.
We may remove, refuse to publish, or route any User Content at our discretion, but we are not obligated to monitor or review it.
4. Acceptable Use
You agree not to:
Use the Services for any unlawful, fraudulent, or abusive purpose;
Submit fake, incentivized-but-undisclosed, or manipulated reviews;
Attempt to gain unauthorized access to the Site, other accounts, or our systems;
Interfere with or disrupt the Site, including through bots, scraping, or denial-of-service activity;
Impersonate any person or business or misrepresent your affiliation.
5. Text Messages and Communications
If you provide a phone number, you may receive SMS/text messages and/or emails from us or on behalf of a Business Client, including review requests and reminders. Message and data rates may apply, and message frequency varies. You can opt out of texts at any time by replying STOP, or reply HELP for assistance. Additional details are in our [Privacy Policy] and SMS disclosure. Consent to receive marketing messages is not a condition of any purchase.
6. Intellectual Property
The Site, Services, and all associated software, text, graphics, logos, and design (excluding User Content) are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Site for its intended purpose. You may not copy, modify, distribute, or create derivative works without our written permission.
7. Third-Party Platforms and Links
The Services may direct you to or interoperate with third-party platforms (such as Google, Facebook, or Yelp). We do not control and are not responsible for those platforms, their content, or their terms. Your use of them is governed by their respective terms and privacy policies.
8. Disclaimers
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CONTENT IS ACCURATE OR RELIABLE.
We do not endorse and are not responsible for any User Content or the opinions expressed by users or Business Clients.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100), OR THE AMOUNT YOU PAID US, IF ANY, IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless Vanguardlabs and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your User Content, your use of the Services, or your violation of these Terms or applicable law.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Clark County, Nevada, and you consent to their personal jurisdiction. (If you prefer binding arbitration or a class-action waiver, ask your attorney about adding an arbitration clause here.)
12. Termination
We may suspend or terminate your access to the Site or Services at any time, with or without cause or notice. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.
13. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of the Site or Services after changes take effect constitutes acceptance of the revised Terms.
14. Contact Us
Vanguardlabs 7345 S. Durango Dr. Las Vegas, NV 89113 Email: [email protected] Phone: (702) 954-5056
These Terms of Service are provided as a general template and do not constitute legal advice. Consider having them reviewed by a qualified attorney to ensure they meet your specific business needs and all applicable laws.
